We had a patient who was behind in her mammograms services. Her last mammogram was in 2015. Her provider issued the mammogram referral, but she just did not get her mammogram completed. She called the office because she was concerned about her 19-year-old granddaughter who told her about a lump in her own breast. The granddaughter was uninsured, and the grandmother did not know how they were going to pay for any services. We assisted the grandmother by arranging the granddaughter with an appointment to see a medical provider to clarify the issues of the lump in her breast and provide the recommended services. The granddaughter was examined by a provider and underwent diagnostic studies - ultimately there was a benign finding. During this process, the navigator encouraged the grandmother to get her screening mammogram. The screening completed recommended a diagnostic follow. The diagnostic study ended with abnormal results Bi-rad 4C. She was referred and underwent a biopsy that was positive for breast cancer. The Grandmother is undergoing treatment for her breast cancer. I am thankful to the staff that continued to encourage me to get me to take of myself.